With 28 new chapters, the third edition of The Practice of System and Network Administration innovates yet again! Revised with thousands of updates and clarifications based on reader feedback, this new edition also incorporates DevOps strategies even for non-DevOps environments.



Whether you use Linux, Unix, or Windows, this new edition describes the essential practices previously handed down only from mentor to protege. This wonderfully lucid, often funny cornucopia of information introduces beginners to advanced frameworks valuable for their entire career, yet is structured to help even experts through difficult projects.



Other books tell you what commands to type. This book teaches you the cross-platform strategies that are timeless!




DevOps techniques: Apply DevOps principles to enterprise IT infrastructure, even in environments without developers
Game-changing strategies: New ways to deliver results faster with less stress
Fleet management: A comprehensive guide to managing your fleet of desktops, laptops, servers and mobile devices
Service management: How to design, launch, upgrade and migrate services
Measurable improvement: Assess your operational effectiveness; a forty-page, pain-free assessment system you can start using today to raise the quality of all services
Design guides: Best practices for networks, data centers, email, storage, monitoring, backups and more
Management skills: Organization design, communication, negotiation, ethics, hiring and firing, and more




Have you ever had any of these problems?



Have you been surprised to discover your backup tapes are blank?
Ever spent a year launching a new service only to be told the users hate it?
Do you have more incoming support requests than you can han