JAMES M. KOUZES is a Fellow of the Doerr Institute for New Leaders, Rice University and lectures on leadership around the world to corporations, governments, and nonprofits. BARRY Z. POSNER is an endowed Professor of Leadership and Chair of the Management & Entrepreneurship Department, Leavey School of Business, Santa Clara University. An accomplished scholar, he facilitates leadership workshops and seminars worldwide. Kouzes and Posner are the authors of Learning Leadership, Credibility, The Truth About Leadership, A Leader's Legacy, Encouraging the Heart, and The Student Leadership Challenge, among many other works. They also developed the highly-acclaimed Leadership Practices Inventory (LPI).