Chapter 1: Introduction: Navigating the Strategy and Change Interface Successfully.- Section 1: The Strategy Process.- Chapter 2: Introduction: The Strategy Process.- Chapter 3: A social context view of strategic cognition: Strategists are highly emotional and interactive Homo sapiens!.- Chapter 4: Implementing strategy and avenues of access: A practice perspective.- Chapter 5: Strategy implementation and organizational change: A complex systems perspective.- Section 2: The Finance Strategy.- Chapter 6: Introduction: The Finance Strategy.- Chapter 7: Implementing a financial strategy: Managing financial capital, investing in people, balancing risk, and developing critical resources.- Chapter 8: An evolution: Turning management accounting into a strategic function.- Section 3: The Customer Value Creation Strategy.- Chapter 9: Introduction: The Customer Value Strategy.- Chapter 10: Business models for sustainability.- Chapter 11: The customer value concept: How best to define and create customer value.- Chapter 12: Strategic processes and mechanisms of value creation and value capture: Some insights from business organizations in Poland.- Section 4: The Resource Strategy.- Chapter 13: Introduction: The Resource Strategy.- Chapter 14: Communicating and shaping strategic change: A CLASS framework.- Chapter 15: A structured approach to project management as a strategic enabling priority.- Chapter 16: Family firms and mergers and acquisitions: The importance of the transfer of trust.- Section 5: Non-Market Strategies.- Chapter 17: Introduction: Non-Market Strategies.- Chapter 18: Towards a strategic change framework for the nonprofit sector: The roll-out of Australia's National Disability Insurance Scheme (NDIS).- Chapter 19: When everything matters: Non-market strategies, institutions and stakeholders' interests.