Customer Relationship Management
Customer Relationship Management
As customer loyalty becomes a thing of the past, customer relationship management (CRM) has become one of hottest topics. This book supplies solutions to common CRM problems, including how to maximize impact from CRM technology, which data warehousing techniques are effective, and how to create and manage both short- and long-term relationships.
PRP: 140.95 Lei
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112.76Lei
112.76Lei
140.95 LeiPrimești 112 puncte
Livrare in 2-4 saptamani
Descrierea produsului
As customer loyalty becomes a thing of the past, customer relationship management (CRM) has become one of hottest topics. This book supplies solutions to common CRM problems, including how to maximize impact from CRM technology, which data warehousing techniques are effective, and how to create and manage both short- and long-term relationships.
Detaliile produsului
