Broken Windows, Broken Business: The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards

De (autor): Michael Levine

Michael Levine has been widely regarded as one of the world's premier branding and media expert for the last thirty years.

He has represented a record breaking fifty-eight Academy Award winners, thirty-four Grammy Award winners, and forty-three New York Times bestsellers. He has authored nineteen books and five bestsellers, including Broken Windows, Broken Business and Guerrilla P.R..

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Descrierea produsului

Michael Levine has been widely regarded as one of the world's premier branding and media expert for the last thirty years.

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Detaliile produsului

Editie: Paperback

Nr. pagini: 272

Cod: BRT9781538719275

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Broken Windows, Broken Business: The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards

De (autor): Michael Levine

Broken Windows, Broken Business: The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards

De (autor): Michael Levine

Descrierea produsului

S-ar putea sa-ti placa si

The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively - Ivaylo Yorgov

The Hospitality Mentality: Create Raving Fans Through Your Guest Experience - Josh Liebman

Blueprint for Customer Obsession - B. A. Marbue Brown

Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer - Carl Sewell

Researching Customer Satisfaction and Loyalty: How to Find Out What People Really Think - Paul Szwarc

The Power of Customer Experience: 5 Elements To Make An Impact - Elizabeth Dixon

Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone - Shep Hyken

Raving Fans - Ken Blanchard

Customer Loyalty: How to Earn It, How to Keep It - Jill Griffin

The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service - Donna Cutting

Designing Complaint Handling and Service Recovery Strategies -

Extra Mile: 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Customer - Tycho Press

A Complaint Is a Gift, 3rd Edition: How to Learn from Critical Feedback and Recover Customer Loyalty - Janelle Barlow

The Welcomer Edge: Unlocking the Secrets to Repeat Business - Richard R. Shapiro

The Human Experience: How to Make Life Better for Your Customers and Create a More Successful Organization - John Sills

Raving Fans!

Maximizing Customer Loyalty - C. William Crutcher

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine - Jeanne Bliss

De acelasi autor

Guerrilla P.R. 2.0: Wage an Effective Publicity Campaign Without Going Broke - Michael Levine

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