Clara Shih is a Silicon Valley tech entrepreneur and bestselling author. She is founder and CEO of Hearsay Social, an enterprise software company whose predictive omnichannel marketing platform helps financial advisors engage clients across social, text message, email, and websites while complying with industry regulations. A pioneer in the social media industry, Clara developed Faceforce, the first social business application, in 2007 and subsequently authored the New York Times-featured bestseller, The Facebook Era (Addison-Wesley, 2011).

Clara has been named one of Fortune's "Most Powerful Women Entrepreneurs," Fast Company's "Most Influential People in Technology," BusinessWeek's "Top Young Entrepreneurs," and both Fortune's and Ad Age's "40 Under 40." She was also named a "Young Global Leader" by the World Economic Forum.

Clara is a member of the Starbucks board of directors and previously served in a variety of technical, product, and marketing roles at Google, Microsoft, and Salesforce.com. She holds a B.S. and M.S. in computer science from Stanford, as well as an M.S. in Internet studies from Oxford, where she studied as a United States Marshall Scholar.

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