Heppell, Michael: - Michael Heppell is the bestselling author of Flip It; How to Be Brilliant; Brilliant Life; and Five Star Service. As a professional speaker and personal lifecoach he works with leading companies, individualsand organisations across the UK and globally. Michaelis committed to making every book he writes a successand you can be certain that he will be unwavering inhis mission to promote this book through his networks, newsletter subscribers, popular workshops andseminars and through extensive PR and publicity.